Getting started with GoodData Cloud

We have outlined the major steps to focus on when upgrading to a paid tier of GoodData Cloud. These will aid you in getting on board and start using GoodData to develop your analytic solution.


GoodData leverages OpenID Connect (OIDC), a simple identity layer on top of the OAuth 2.0 protocol to manage user authentication in the platform. When your Trial or new Professional/Enterprise organization is created and handed over to you, GoodData’s proprietary Auth0 OIDC provider is set up to help you get started.

API Token

While evaluating GoodData, you should have already created an API token for authentication when sending API requests to the platform. If you need more time, please pay attention to the following. You will need an API token created for a user with admin rights. More information is available here:

With this token, you will be able to continue with setting up your own OIDC provider.

OIDC Setup

With a Professional or Enterprise package, you must set up an external OIDC provider to handle authentication to the Cloud platform. Our help page will guide you through this step:

It is important to mention that GoodData will access your data sources from a set of specific IP addresses (which you might need to whitelist). Please follow the next part of Getting Started tutorials, such as:

Hostname Change

If you evaluated GoodData before purchasing, your trial organization was created with a randomly generated subdomain, such as Part of the upgrade is setting up a domain with your chosen custom hostname, resulting in <your_hostname> Our support team will ask you what you chose and set your new hostname.

If you are new to GoodData, welcome aboard! Your organization(s) were created just as you agreed with your customer success manager.

Whitelabeling Your Domain

It is possible to white label <your_hostname>, meaning that the platform will be accessible from a (sub)domain that you are an owner of, such as analytics.<your_domain>.com. This involves creating a CNAME record in your DNS pointing to your <your_hostname> domain. Once this is done, please contact our support team at, and we will cooperate with you.

Customize Appearance

You can also change various UI features as a part of the whitelabeling process. The following help page will get you on track:

See the menu in the left sidebar for more resources related to the appearance of your analytic solution.

Multiple Organizations (Deployments)

Your new paid tier entitles you to up to three different deployments of GoodData Cloud. These are usually used to alleviate the commonly used DTP (development, testing, and production) process of creating an analytic solution. However, thanks to the hierarchical workspace functionality, it is possible to utilize Lifecycle Management to handle this in one domain.

To have the extra organizations deployed, please contact the GoodData support team, who will guide you through the rest of the process.

Private Link Add-on

It is also possible to tunnel your data directly to GoodData using a database hosted on AWS.